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Crystal Guarantee
Crystal Money Back Guarantee
We want our customers to be delighted with Crystal Contact Lenses, so for your peace of mind we offer a money-back promise.
Our no quibble money-back promise is simple. If you are not happy with the product, you will get your money back.
How do I get a refund?
If for any reason you are not satisfied, contact us straight way and we will arrange for you to return the remaining lenses for a refund.
Covid 19
Covid-19 - There may be some delays with receiving your order due to the Covid situation. For more information click here
Do You Stock Own Brand (Opticians) Lenses?
Absolutely. We stock all the main 'own' brands from Specsavers, Boots and Vision Express.
Click here to easily order own branded lenses and try our 'Switch and Save' Tool to swap from branded lenses to our own Crystal Lenses and save money.
Why Are Your Prices Lower Than My Opticians?
- WE BUY BIG! - so we can negotiate extra discounts from our suppliers and pass the savings on to you.
- We have cut out the middlemen - the high street opticians, so you benefit with great prices.
- We have distribution centers packed with lenses (over 3 million!) instead of leasing expensive high street opticians shops, saving further money..... and remember, all our lenses are identical to the lenses that you get from your optician - we buy them from the same manufacturers (Bausch & Lomb, Alcon, Johnson & Johnson and Coopervision).
Are My Lenses in Stock?
Probably! We stock over 3 million contact lenses in our distribution centers and aim to despatch over 95% of orders on a same day basis. For more information click here.
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